Customers, especially in Click & Collect related businesses, demand a more convenient process and function to deliver goods to their consumers. Both to a fixed delivery point or to the consumer’s address. The process must be comfortable both for the staff that will handle deliveries and for the customers.
DeliveryManager manages communications with customers and helps the organization to gain control. It ensures that the right delivery goes to the right customer at the right time. You also handle any discrepancies with clear information and notes.
DeliveryManager provides control over the entire delivery process from central warehouses, but also from the individual store. You have access to all necessary information in real time about the number of orders to be picked and delivered and at what time. The system also provides specific details about each individual order and provides feedback when each order has been delivered or handed over. And with integration to Click & Collect lockers and SMS notice, it offers an effective way to meet your customer.
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