What to report?
Raising concerns about situations that threaten our core values and reputation gives us an opportunity to remedy them.
Each one of our colleagues is an ambassador for StrongPoint every day as we make shops smarter, shopping experiences better and online grocery shopping more efficient.
Raising concerns about corporate policy violations, ethical issues, or other illegal activity help us deliver on our promises and ensure we walk the talk.
For example, when we raise concerns about ethics violations, theft, fraud or other illegal activity, we increase our transparency, reduce safety risks, prevent harm to others, and help prevent illegal or dishonest activities.
Finally, we know that it takes courage to speak up and no one should ever feel worried about doing so. StrongPoint prohibits any retaliation against employees reporting concerns or complaints in good faith.
What happens next?
All reports or complaints of misconduct will be investigated internally. The Head of People and Organization will review your report and prioritize investigations of reports that indicate serious material risks. The case will then be assigned to a case investigator.
All reports and investigations are reported on a frequent bases to the Board of Directors. Cases involving top management will be handled by the Board.
If we have any questions or need more information, we will get in contact with you through the email or contact details provided. This typically happens within 3 to 7 business days after receiving the initial report. We suggest logging in weekly to your email to see if you have any requests for more information.
Quickly resolving any concerns is a high priority for us and we take every report very seriously. Each case is unique, and some concerns may require a more complex evaluation.
It takes courage to speak up. That’s why it’s important for us to maintain a culture of trust and provide a safe space where you can share confidential information.
This site is hosted on our high security Microsoft servers. No IP addresses, location data, device specifications or other data that could allow conclusions to be drawn as to the identity of the reporter are stored on these servers.
The reporter can decide for themselves whether they want to remain anonymous or provide any personal information.