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Guide – 3 key strategic directions for a successful online grocery business

Published: 2. January 2019

This guide provides three major strategic points to consider when setting up an online grocery business. Firstly, it is crucial that you integrate your online operation with the existing retail business. Secondly, you must decide on how you are going to fulfil orders, as it requires a lot of investment and is labor-intensive. And your top priority is to provide excellent customer service, which, if done right, will take your online store to the top.