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My two break-ins and six thefts

Published: 25. January 2016

Who has your card details? And who has mine? Now, I use cards quite a lot on the internet for purchases of different sorts. Particularly within the EU, where I enjoy the one big open market possibilities. But giving my personal details and card details to many companies where some don’t use encryption or on-line validation always feels a bit uncomfortable. I am trusting their employees for safe-keeping of personal information. A network of trust where I can only see my node.

“The best way to find out if you can trust somebody is to trust them.” –Ernest Hemingway

Recently, I was exposed to theft six times in different stores. Uncomfortable to say the least. Or was it? Last Saturday evening I twice got card account access codes by text message on my phone. Strange, since I wasn’t trying to enter my card account. After checking my account I saw nothing strange there. I called the card company and was informed that they open on Monday. On early Sunday morning I got a text message from the card company, it was in poor Swedish with a different phone number to call. I suspected a hoax and did NOT call. Then I saw an email from the card company. I checked the internet to verify the phone number and called…

Read more about how you can reduce both internal and external thefts here

My card had been used six times during Saturday evening, and it wasn’t me. We agreed to block the card. I got a claim form so that I might not need to pay for the card usage. I hated this invasion of privacy.

Using my cash in the wallet and mattress suddenly seemed so attractive. The physical brick-and-mortar IRL world has its advantages. Or as StrongPoint may put it: the checkout experience is paramount. But I will continue to use my cards, it’s so convenient for certain things.

I hope that I don’t need to pay for any of these fraudulent purchases, or read the small print card agreement in anger. I hope this doesn’t happen to you or me again. A lot of hoping from this card holder.

Interested in learning more about how to reduce shrinkage? Download our guide “Who is most vulnerable to shrinkage and what to do about it”.

 

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