E-commerce Order Fulfillment
The only appropriate end-to-end fulfillment solution made specifically for grocery stores is the StrongPoint E-Commerce order fulfillment suite. It increases picking efficiency and opens up a range of last-mile options by facilitating online order management and delivery. StrongPoint’s e-commerce fulfillment technologies are necessary for major grocery retailers in North America and Europe. We can determine the best solutions for your issues because we have over 35 years of experience with grocery retail technology.
Key Factors
Hyper efficient
Simplify your e-commerce processes by using a solution that offers picking and last mile choices that are easily integrated.
Super flexible
Without establishing new integrations, you can quickly incorporate new last mile solutions from StrongPoint into your system. Both setup and scaling are simple.
Completely unique
StrongPoint provides home delivery services, automated and manual picking, and a range of click-and-collect choices. From the time the customer places their order until it is delivered to them, we are the only company that focuses on the entire process.
Picking
Picking an e-grocery order can be time-consuming and is one of the key areas in which grocery retailers can make a huge impact on their efficiency and profitability when it comes to e-commerce. Primarly there are 2 ways of picking, either manually or by automation, and it can be done either in a dark store / MFC / CFC or in-store.
Order Picking
With customers achieving picking speeds of 240–300 items per hour, StrongPoint Order Picking is the quickest manual picking system in the world. It’s a cloud-based system made to improve in-store employees’ accuracy and productivity. With the help of our technology, manual procedures can become up to 7 times more efficient and 99.99% precise than they would be with pen and paper.
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Micro-Fulfillment Centers (MFC)
Up to four times as many things can be retrieved from the same location by robots. through StrongPoint, an AutoStore partner, offers highly efficient micro-fulfillment solutions made especially for supermarkets and other industries. Furthermore, StrongPoint is soon to become the first business globally to implement an AutoStore grid featuring a frozen zone for automated frozen item selection.
Learn moreClick & collect solutions
Having customers pick up their orders from your designated pick-up point is the most efficient way for the store to distribute online orders. According to research, click-and-collect options are popular for online grocery since they allow customers to pick up their orders whenever it’s convenient for them and frequently eliminate the need for delivery expenses. However, providing both home delivery and click & collect is by far the greatest option.
Grocery Lockers
Because they can be positioned right next to your store and require no further work hours once the order has been loaded into the locker, grocery lockers are the most efficient click and collect alternative. It is an extremely practical last-mile delivery solution for both you and your customers. By default, our grocery lockers are of the best quality, having been designed in Scandinavia and built to endure even the most extreme weather conditions.
Parcel Lockers
StrongPoint’s package lockers were designed by Scandinavians and are built to survive the most severe weather conditions. From the perspective of the store, parcel lockers are the most efficient option for collecting, and they may be utilised for simple click and collect by almost any merchant.
Grocery Drive Thru
The goal of StrongPoint’s Drive Thru service, sometimes referred to as curbside pick-up, is to provide grocery stores with an efficient means of retrieving online orders from customer cars. Because they may use this option without ever getting out of the automobile, customers usually have a positive experience. Our solution can reduce wait times by informing staff of the order that will be delivered as soon as the consumer pulls up to the store by merging StrongPoint’s e-commerce software with license plate recognition.
Home Delivery
Compared to click and collect, home delivery involves a little more work and expense. Nonetheless, this practical solution is preferred by many customers, therefore it’s a crucial component of the last mile options you offer them. However, there are numerous approaches to enhance the efficiency of home delivery.
Home Delivery
With our Home Delivery module, retailers can deliver goods to customers’ homes as fast and cheaply as feasible. Delivery process optimisation includes planning the most efficient routes for deliveries, managing parking lots and vehicle sizes, and even ensuring that orders are loaded and picked up in the most efficient order according to the delivery route. Furthermore, the customer can follow their order via the app, and the system calculates the delivery time and communicates with them in real time.
Learn moreOur e-commerce solutions are already being used by leading grocery retailers
Number 1
In the world when it comes to grocery locker installations.
The fastest
Manual picking solution in the world, as proven by our customers picking 2-300 items per hour.
What our customers say
Our e-commerce solutions are helping our customers achieve outstanding results. Fewer interruptions, simpler routines, time and money savings, and enhanced customer satisfaction. The list is endless. These are some of the main findings from a few of our case studies.
StrongPoint has a complete solution for the delivery of e-commerce orders that we see as attractive, and delivery options that are set together in a good way with the functionality we want. The collaboration with StrongPoint has worked well Niklas Zeitlin, Head of Online Operations at Coop Sverige
“Our in-store pickers average 270 items per labor hour across all product categories. When it comes to zone-picking, our most productive picker is managing to pick up to 630 items per labor hour. The best thing about StrongPoint’s picking solution is that you can customize it to your store layout and adjust and optimize picking zones and routes accordingly. This has made our picking incredibly smooth and efficient,” Therese Kvist, owner and e-commerce sales manager at ICA Maxi Erikslund
“StrongPoint’s Order Picking has played a key role in Rimi’s digital transformation process. The solution lets us run our online operations in a way that optimises both efficiency and order fulfilment quality. That’s key for our service differentiation. The solution has allowed us to scale up our operations easily, without any need to reorganise our processes or systems.” Raimonds Sausais, E-Commerce Manager of Rimi Baltic
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