It is well known that standing in line is one of the most frustrating parts when it comes to shopping in a store. This also applies when the customer comes to pick up his pre-ordered items. Queue Manager solution enables retailers to properly manage customer flows when customers pick up their online orders.

The customer indicates at a terminal that they are here to pick up their goods. In the same second, a message will be sent to the staff that the customers has arrived. When the customer‘s order is ready to be released, the queue number will be presented on the terminal and the order can be picked up. Simple, practical and smooth.

Alternatively, a support to manage pick-up handling using SMS can be offered. The customer simply alert the store about the presence in advance, and the order will be ready when the customer arrives.

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